The Property Codes Compliance Board (PCCB) is an independent compliance body whose work centres on the Search Code and The Invasives Code. The Search Code has delivered quality standards across the property search industry since 2006 and the Invasives Code was introduced on 20th March 2015.
The PCCB maintains a register of firms committed to operating in accordance with the two Codes, monitors their compliance with the Codes and encourages non-subscribing search firms and invasive species remediation firms to sign-up to the respective Codes to promote increased consumer protection.
The benefits to consumers of choosing a firm registered with the PCCB is that the firm is committed to delivering an agreed standard of consumer service and has agreed to abide with The Property Ombudsman scheme (TPOs) that exists to provide consumers with appropriate redress in case of any unresolved complaint.
The benefits to firms of registering with the PCCB as a subscriber to the Codes are that they demonstrate commitment to industry standards, best practice and consumer protection. Firms registered with the PCCB as subscribers to the Codes are allowed to display the appropriate Code logo (below) to signify their commitment to the respective Code.
In order to reflect the constantly changing legal and business landscape the Codes are regularly reviewed in consultation with stakeholders, consumer organisations and the Government. This means aspects of the Codes and the Registration Rules can change in response to comments and feedback.
The Search Code is sponsored by the Council of Property Search Organisations
The Invasives Code is sponsored by the Invasive Non-Native Specialists Association
The sponsors are responsible for setting the standards included in the Codes, which will be reviewed at regular intervals with key industry bodies to ensure best practice.
Any queries on the content of the Search Code should be sent to: Council of Property Search Organisations: firstname.lastname@example.org
Any queries on the content of the Invasives Code should be sent to Invasive Non-Native Specialists Association: email@example.com
The PCCB seeks to ensure that the information published on its website is up to date and accurate. However, the information on the website does not constitute legal or professional advice and the PCCB cannot accept any liability for actions arising from its use nor be held responsible for the contents of any pages referenced by an external link.
The Invasive Non-Native Specialists Association (INNSA) has announced the appointment of James Sherwood-Rogers as Chairman with effect from 1st September 2016. Sherwood Rogers, who has an impressive CV in the property industry succeeds Mike Clough, the f…Read more...
The date of this year's CoPSO Annual Conference has been announced. It will take place on Thursday 27th October at the Victory Services Club in London and all code subscribers are encouraged to attend, as this year marks the 10th anniversary of the Sear…Read more...